Spring 2018 Programme

Teaching Skills for Library Staff

Thursday 22nd February 2018 – Leicester Creative Business Depot 9.45 – 4.30 

The course which aims to build on participants’ current experiences of teaching information skills in libraries and learning centres, offers stimulating discussion and an excellent opportunity to share experiences.  If you are working with young people, students, small groups of library users or staff this course will help you develop your skills as a teacher and trainer.

Places are now available and early booking is strongly recommended.

See full details and contact Carol training@liem.org.uk for booking form

Previous events – if any of these subjects interest you please contact Carol on training@liem.org.uk 

The Art of Influence and Conflict Management 

Achieving your goals at work means gaining the co-operation and commitment of others both within and beyond your own organisation.

LIEM is offering a one-day training event for staff working in library, information and archives services to help you:

  • Increase your personal influence and build working relationships
  • Develop  an influencing strategy for critical events and projects
  • Adapt your behaviour to manage conflicting views and demands
  • Decide when and how to make your case assertively or negotiate a workable compromise

Digital Marketing Toolkit

We all now we need to improve our online marketing but we don’t all know exactly how to do that.  Ned Potter has developed expertise over many years with library services and this will be a day for exploring and trying all sorts of tools and concepts.


This training covers several useful online tools to help modern libraries communicate. They’re all free to use, they all help solve existing problems, and they’re all available to use right away (rather than being some kind of ‘future trend’ which is still a couple of years off…)

Tools and concepts covered include marketing with video, online publishing platforms, augmented reality, mobile and apps, and geolocational platforms.

Learning outcomes include:

1) Participants will know how to present information online in and engaging and useful way, which works with the library website but doesn’t rely on it

2) Participants will be able to generate ideas on how to use location-aware mobile technologies in their own institution

3) Participants will have several options for making effective videos about their services, with no need for cameras or expensive editing software

“Copyright and the Digital Age: Impact of the new copyright laws”

Why Attend?

In light of recent new copyright laws, this practical workshop, developed and facilitated by leading IP Consultant Naomi Korn, has been specifically created for library and information staff to help them deal with copyright and other Intellectual Property Rights as part of their work, and to help them understand the impact of the new copyright laws.

Who should attend?

Library and archives staff and information professionals from all sectors


Aims and Objectives

  • Equip staff with the appropriate levels of knowledge about IPR and licensing to help them as part of their daily work
  • Discuss the types of tools which are available to enable staff to deal with IPR and licensing as part of their work
  • Present changes to the legislation and their impact
  • Provide a forum for questions and answers, discussion and networking
  • Introduce key resources for further support

Can you hear me? Improving Communications with colleagues and customers


Being able to communicate effectively is an essential skill in both our working and social lives.

In organisations today communication has become more important than ever in assisting productivity. Poor communication, results in low morale and poor performance impacting the overall performance of the organisation.

This course will help people to become effective communicators with teams, customers and other colleagues.


LIEM is offering this half-day training event aimed at staff working in library, information and archives services to help them:

Understand the different drivers which influence communication

  • Consider the communication styles of teams and colleagues
  • Be able to get their messages heard and understood
  • Become familiar with a range of effective communication tools to take

What’s included?

Topics covered within this workshop are:

The Jigsaw Discovery Tool© Jigsaw@work (a simple but memorable tool that helps people learn to understand their own and others’ styles)

  • Listening Skills
  • Influencing Skills
  • Making your communication effective with different types of people