Motivate, Learn, Lead 2019

It’s back… Motivate, Learn, Lead 2019.

Probably the best value Middle Management course available. Four full day modules and an online Virtual Classroom plus a half day review session to seal the learning – and all for only £400 (£600 for non-members).

Why do the Motivate, Learn, Lead course?  Aside from vastly improving your abilities and responses within your current work, Motivate can help your career progression.  One previous participant said:

“I have just got a new job … Motivate, Learn, Lead definitely helped me get the new job as some of the interview questions were about Influencing stakeholders and Motivating staff.”

This is the power of the course – a really practical way to develop your management skills.  

The course is aimed at middle management level for managers of teams or services.  Run over four full days and with a two hour Virtual Classroom in the middle, the course is both intensive and fun.  At the end, for the Review session, participants will work in teams to present their learning on their chosen subjects.


Any questions? Contact Carol on

Courageous Conversations

Courageous Conversations – CANCELLED

Thursday 26th September 2019 – West Bridgford Library – 09.30-16.30

A ‘courageous conversation’, positive and diplomatic in approach, yet handled clearly and assertively, can be what’s needed in certain interactions with customers or colleagues, within or from outside the organisation. This session provides tips and techniques with opportunities for practice and feedback.

 Learning Outcomes

As a result of this training you will be clear on:

  • What is a courageous conversation and when’s the best time
  • Structuring the conversation to achieve a positive outcome
  • Techniques for making your case, delivering difficult messages and handling objections
  • Ways to handle your own emotions
  • The importance of seeking support

The programme will cover:

  • What’s your communication style?
  • Your challenging conversations
  • Visual, vocal, verbal – assertive behaviour – refresher
  • Delivering difficult messages
  • Handling objections using TAA
  • Practice
    • Delivering difficult messages
    • Handling objections
  • Managing your own emotions

There will be a small amount of pre-work to enable you to get the most from the workshop.

Your Facilitator

Diana (Edmonds) is looking forward to working with the team. Diana regularly works with teams and individuals to facilitate the use of behavioural techniques for effective influencing and conflict resolution. Her style is informal and involving.

The Venue:

West Bridgford Library, Nottingham, NG2 6AT

Costs: £130 (LIEM members) £170 (non-LIEM members)

Any questions?  Contact Carol

Application Form

Better Social Media for Libraries: Twitter, Blogs and Instagram

Social Media provides essential marketing, communications and networking opportunities in today’s digital workplace, but what can you do to elevate your library or information service to a higher level of stakeholder engagement?

“Fantastic! The hands-on exercises were useful – not only did they help the learning to sink in but they encouraged us to think about real workplace-based ways in which tools could be used. The content was all very relevant because you had investigated what we already do/use. It all felt new and exciting.”


Social Media provides essential marketing, communications and networking opportunities in today’s digital workplace, but what can you do to elevate your library or information service to a higher level of stakeholder engagement? This course is ideal if you are reaching a social media plateau and want to take your organisation’s use of social media to the next level.

Who should attend?
All digital librarians, IT and information professionals who use Twitter, Instagram and/or blogs on behalf of their institution, and who want to explore beyond the basics of what these tools are and why to use them; focussing on how to use them more strategically, efficiently and effectively.

The course – led by Ned Potter, a social media consultant and trainer with an intimate understanding of how social media should be used in the workplace – addresses:

*Key social media platforms, how they work and how to use them effectively
*Building social media networks, increasing your following and increasing engagement
*Managing multiple social media platforms
*Measuring and analysing impact

Full details

Application form

Any Questions?

If you would like to receive our regular newsletters with information on upcoming courses please sign up here

2019-2020 Training Programme

Don’t let the sun set before you book for our exciting new courses…

Now is the season for bidding for your training and getting it fixed into your budgets – so here is an advance list of the topics we aim to cover this year:

Knowing Me…Knowing You – an introduction to effective communication  within teams

Detailed information Application form

Better Social Media for Libraries  – Waiting list available
Thursday 20th June 2019 – Leicester Central Library 9.30 – 4.30 
Detailed informationApplication form

Courageous Conversations for LIS professionals
26th September 2019 – Nottinghamshire Archives 9.30 – 4.30
Detailed informationApplication form

21st Century LIS Leadership– coping with the political dimension
October – further information to follow

Teaching Skills for Library Staff
Tuesday 12th November 2019 – Leicester Creative Depot 9.45 – 4.30
Booking forms available shortly

Motivate, Learn, Lead – the outstanding cross-sectoral leadership course for Middle Managers in the Library & Information Sector
December 2019 – September 2020
Application forms will be available in June

Change! The ever present challenge
January 2020 – further information to follow

Not in my pay grade! – Working effectively with Volunteers in the Library & Information Sector
Friday 14th February 2020 – further information to follow  
Any questions? Contact Carol

Knowing Me … Knowing You an introduction to effective communication within teams

Learn more about how your communication can enhance your role in your team


Knowing Me … Knowing You
an introduction to effective communication within teams
New Date to be announced shortly

Do you work as part of a team? Do you work with volunteers? Do you need to better communicate with colleagues, managers and volunteers?
Would you like to understand & develop your own style?
Do you need to understand the styles of other team members?
It doesn’t matter who you are communicating with – what level they work at or you are working at – we all need to understand different styles of
communication and working practices.
As one previous participant said: “If only I’d known all this years ago…!
The Jigsaw Discovery Tool
Using the Jigsaw Discovery Tool we will have a really interactive day
exploring and developing skills to benefit you in your team role.
See full details here.
Book your place using this application form.
Any questions?

What is the Jigsaw Discovery Tool?

Increase personal effectiveness and transform business performance
using neuroscience. The Jigsaw Discovery Tool is a unique behavioural
profile tool which uses brain science to enhance personal effectiveness
and increase the performance of the organisation.

Unlike traditional profiling tools, there are no questionnaires forcing
people into either/or choices. The Jigsaw Discovery Tool recognises that
people can and do exhibit opposite behaviours, for example the way in
which people behave at home is often very different from the way they behave at work.

The Jigsaw Discovery Tool takes the learning beyond the point where
many traditional tools stop. It answers the “so what”. People are not leftwondering how the learning can be used and because the Jigsaw
Discovery Tool uses some of the latest evidence in brain science – the
learning actually sticks.
How will this help team work?

Using the tool we will look at our own individual preferences and
behaviours and then we will look carefully at what you know about your
team members and what strengths and weaknesses need developing andwhat tools we need to do that.  Often the only issue in teams is a lack of
understanding of how we work within our different individual strengths.  Using the tool we learn how to identify what is really causing problems in a relationship and how we can make strong connections by tailoring our
actions and words to accommodate the personality styles of others.  In
the words of one previous participant: 
‘I just wish I’d known all this year’s ago!’

The Jigsaw Discovery Tool encourages us to think clearly about what we
do and say and learn more about how our brain impacts all our learning
and our behaviour  – so come along and find out more about making our working lives more effective.


Spring Training Programme

Libraries and Information East Midlands announce the new Spring programme of events – open to library staff throughout the UK. 

Three new events are timetabled:

Teen Dream

15th February 2019, Beeston Library, Nottinghamshire.

Keeping teenagers reading is a universal challenge faced by libraries and parents alike.
This is a new style programme with a wide range of sharing from different librarians on how they have managed to engage teenagers in reading whether in public, school or FE libraries. 
We have deliberately kept the prices of this course very low to encourage people to share.  The day will run from 10-4 and although refreshments will be provided each participant will need to bring their own lunch to share as they network.

See full programme here
Complete this application form to book your place.

Knowing Me … Knowing You – an introduction to working with teams

Friday 22 March 2019 – Nottinghamshire Archives

Are you fairly new into working with teams?  Need some real revelations into how individual people thin, how to work most effectively with them and how team dynamics can be developed? 
Using the Jigsaw Discovery Tool we will have a really interactive day exploring and developing skills to benefit you in your team role.

See full details here.
Book your place using this application form.

Teaching Skills for Library Staff

5th April 2019 – Leicester Creative Depot

This course, which aims to build on participants’ current experiences of teaching information skills in libraries and learning centres, offers stimulating discussion and an excellent opportunity to share experiences.    

See full details here.   Book your place using this application form.        

To see this information and sign up for our newsletter go to

Teaching Skills for Library Staff

Do you deliver sessions on information literacy?  Want ideas to make it more effective and interesting?  This session is for you.

A one-day course on Teaching Skills for Library Staff, run by Chris Powis, will be held on Thursday 15th November 2018 at the Leicester Creative Business Depot from 9.45 am to 4.30 pm.

The course which aims to build on participants’ current experiences of teaching information skills in libraries and learning centres, offers stimulating discussion and an excellent opportunity to share experiences.   If you are working with young people, students, small groups of library users or staff this course will help you develop your skills as a teacher and trainer.

Practical tips for teaching library users will be set within a theoretical framework of teaching and learning.

Places are now available and early booking is strongly recommended.

Please complete the booking form to reserve a place and return to LIEM by email:

Cost for participants from LIEM member organisations is £70.00 (£90.00 for non-members) and includes lunch and refreshments.


To enable participants to understand theories of teaching and learning and to map these on to their own experience of teaching.

To provide participants with strategies to plan, deliver, assess and evaluate their teaching activities.


At the end of the workshop participants will:

  • Be able to relate theories of teaching and learning to their experiences of teaching
  • Be able to plan a teaching and learning event
  • Be able to match appropriate teaching methods to learning needs
  • Have strategies to assess the effectiveness of their teaching
  • Have strategies to evaluate their teaching
Provisional outline programme for the day

 9.45 – 10.00               Coffee and registration

 10.00 – 10.10             Welcome and Introductions

10.10 – 11.30             The nature of teaching and learning

11.30 – 12.30             Planning your teaching

12.30 – 1.30               Lunch

1.30 – 3.00                Delivering & assessing your teaching

3.00 – 3.20                 Tea

3.20 – 3.50                When things go wrong!

3.50 – 4.00                Getting feedback on your teaching

4.00 – 4.15                Final Plenary

About the facilitator

 Chris Powis is Head of Library and Learning Services at the University of Northampton.

Chris is a National Teaching Fellow and wrote this programme with Jo Webb. He has delivered this programme to a wide range of audiences across the UK, Hungary, Slovakia and Finland. Chris and Jo wrote Teaching Information Skills: Theory and Practice, published by Facet in 2004 and 101 Tips for Information Literacy Teaching (with Helen Blanchett), published in November 2011 by Facet. 

Training Survey 2018

We value your opinion…

What training would you like LIEM to deliver over the next two years?  We would love you to complete our survey and tell us what subjects you would like to see us put onto our programme.  Anyone can participate – all levels of staff and regardless of whether the organisation is a LIEM organisation or not.  The survey is quite short and should only take a few minutes to complete.

Click here to take part.


Forthcoming programmes: October 2018 – February 2019

Motivate, Learn, Lead – applications are now open for the 13th Middle Manager Leadership Programme provided by LIEM

Creating Exciting & Memorable Training – a new course designed to help you to help your learners on any training gain the maximum benefit from any type of training you are delivering

Teaching Skills for Library Staff – a return of a regular favourite designed to help you effectively deliver Literacy Information sessions in your libraries

Teen Dream – a brand new experience sharing event  with plenary speakers to help you to keep teenagers within your service reading.


Developing Exciting and Memorable Training

Do you fear how little your learners actually remember?

Do you want to pass on information and knowledge effectively?

Do you know how to gauge the learning style of each of your learners?

If so this workshop is for you.

This is a one day workshop to help people identify what makes training enjoyable, memorable and something that people can take back into their workplaces and use with confidence.

Every individual learns differently but if we’re going to have them all in one room on training courses we need to understand them and be skilled in finding innovative and varied ways to deliver training and engage people in learning.

The workshop will cover:

  • Using presentation tools effectively – no more death by PowerPoint!
  • Understanding how people learn
  • Developing ‘brain friendly’ exercises that help people learn and retain learning most   effectively
  • Managing challenging learners

By the end of the workshop participants will:

  • Understand how different people learn
  • Have some clarity about how best to use PowerPoint
  • Have developed techniques for identifying engaging exercises and activities
  • Have investigated techniques to manage changing agendas and challenging participants

The workshop includes a pre-work questionnaire on Gardner’s Multiple Intelligences and a commitment to review the learning and how it can be implemented for six months following the event.

Facilitator: Carol Brooks

Derby Conference Centre – Tuesday 16th October 2018 – 0915 – 1630

Costs: £100 (LIEM Member); £120 (non LIEM Member)

About the facilitator

Carol Brooks is a learning specialist who runs Chrysalis Development and is a ‘Brain Friendly’ Trainer. She has facilitated this workshop on a number of occasions with some superb feedback. A Fellow of CILIP she has worked with libraries for over 40 years.

Feedback from January 2018

“Thank you for organising such a pleasant and informative day. It was very nice to have a chance to share ideas and experiences with a very pleasant bunch of colleagues working in similar fields, to and to learn a lot of new information that is not only interesting theoretically but also of immediate practical application.”

“A really fun, interesting day which I enjoyed very much, both for its content which was thought provoking and gave me some excellent ideas to take away and try with my students, but also in terms of the networking and chance to share ideas with colleagues working in related areas to my own. The trainer was very engaging and warm. A very worthwhile experience.”

“I found the session was very useful and different than any other training I’ve had. I took with me lots of ideas to be implemented in my sessions and some are quite easy to implement.”

“I’ve just finished a week block of teaching using the new skills you taught me, and the results were outstanding.

I tried as hard as I could – with the time available – to appeal to as many styles as possible.

And here is the amazing thing: when I’ve taught block before [5 consecutive days] although they enjoy day 1 – it is tiring and by the end of day 2 they want to kill you and it gets progressively worse as the week progresses.

BUT last week, having enjoyed day 1 – Monday they came back on Tuesday full of beans and were still buzzing on Wednesday afternoon.

I’ve never had an experience like it in the 10 years I’ve been teaching.

I can’t thank you enough, not just for me, but for helping my students get more out of their studies.”

About the venue

The Derby Conference Centre is easy to access by car, rail and bus.

To book go to http://www.liem               complete the form and return it to

For any further information contact Carol on


Motivate, Learn, Lead 2018-2019

Motivate, Learn, Lead
A cross-sectoral leadership programme for LIS middle managers

Libraries and Information East Midlands is once again offering an opportunity to develop leadership and influencing skills and to network with library, information and archives colleagues through its Motivate, Learn, Lead cross-sectoral leadership programme.

Twelve places are available on the programme which is specifically designed for practitioners at middle management level. There are four one-day modules which will take place from November 2018 to March 2019. A half day review session will be held in autumn 2019. As part of the package, a virtual classroom session is offered between modules 2 & 3.


The programme aims to bring together staff from different LIS sectors to develop their personal leadership and influencing skills and to enhance understanding and networking across the sectors. 

Specific objectives are to:
  • Build personal confidence to provide leadership during times of change
  • Create a better understanding of self and the impact of one’s own leadership style and behaviours
  • Develop skills to motivate and influence team members, colleagues and partners during challenging times
  • Know how to empower, coach and develop team members and colleagues to achieve results
  • Use creative approaches to encourage fresh thinking and service improvements
  • Develop partnership and advocacy skills in the libraries context, supporting the cross sectoral agenda

The programme will be facilitated by Diana Edmonds of Bridgford Consultancy. Bridgford Consultancy works with organisations – in the public, private, and not- for-profit sectors – to develop leadership, team-working and customer service.

Diana has experience of delivering development programmes for library, information and archive services colleagues on many occasions. She is passionate about the importance of people development in achieving organisational success.

The emphasis will be on personal learning and the development of skills and a variety of training methods will be used including questionnaires, discussions, small and large group activities, presentations, team coaching and more. Whilst stretching and challenging course participants, Diana makes a point of adapting to the group, helping people feel at ease and importantly, ensuring they enjoy the programme!


The sessions will be held in a variety of library venues to allow participants to see different services. All venues will be in Nottingham near mainline rail stations and on bus routes. Although venues have been booked, changes may be made to reflect the needs of participants.

Module 1

Leading people through change

Thursday 6th December 2018

Beeston Library

9.30 – 4.45
Module 2

Team development &    influencing stakeholders

Thursday 10th January 2019

West Bridgford Library

9.30 – 4.45  
Virtual Classroom

Conflict and collaboration

Late January 2019 2 hours at own workplace  
Module 3

Enabling others

Tuesday 12th February 2019

Nottinghamshire Archives

9.30 – 4.45  
Module 4

Partnership and Advocacy

Monday 25th March 2019

West Bridgford Library

9.30 – 4.45  
Review Session September 2019 to be agreed with participants Half day  
Coffee/ tea will be available from 9.15 on each full day and lunch will be provided except at the Review Session.

Cost:The programme is heavily subsidised by LIEM and the cost per participant will be £400 for LIEM member organisations and £600 for non-members. Member organisations will receive priority for places.


All participants will meet the following criteria:

  • Have experience of leading people and/or services either through line management or project work
  • See themselves as future leaders
  • Be employed in library, information or archives work in the East Midlands
  • Have the commitment and ability to put their learning into practice
  • Be willing to commit time to pre and post module work through reading and sharing information/experiences with other participants
  • Have commitment to attend all sessions
  • Have the support of their manager and be able to identify someone who will act as their mentor.

Participants must be able to attend all sessions.


for application form go to

Please complete the application form including an endorsement from an appropriate, named, senior manager which shows how you will be given support before, during and after the programme.

Applications must reach:

LIEM by email attachment, to by Friday 12th October 2018.

All applications will be acknowledged and the offer of a place on the   programme will be confirmed by 1 November 2018 after consideration by the Steering Group. Please keep all the dates clear until that date.

If you would like any further information about the programme please contact Carol Brooks, LIEM Training Coordinator or 07970 188079.